WFM Engineering, Inc.
Real Solutions for the Retail Industry
Engineered labor standards are the key components of any workforce management system. We incorporate a proven methodology, developed using fundamental Industrial Engineering principles, along with several leading edge tools to develop realistic values for all areas of store operations.
An engineered labor standard is a scientifically determined time value based on a well defined method that represents optimal efficiency. The value is an objective measurement that serves as the basis for productivity analysis and the making of sound business decisions.
The process of developing labor standards may include the following activities:
Process / Methods Identification and Definition
Work Measurement using an EASE Software
Work Measurement using Work Sampling
Work Measurement using Continuous Studies
Work Measurement using Time Studies
Customer Service / Delay Impact Studies
Methods & ROI Analysis
Comprehensive Validation Methods
Implementation Planning & Strategies
Engineered labor standards can be combined with store profile characteristics and optimum data drivers to develop comprehensive labor models.